Want to help your sales team close more deals this quarter? Predictive analytics can give you results in a week or two. I have been working directly with sales leaders for over six years and one of my favorite things is the look of surprise and joy on their faces when I show them the […]
Nurture campaigns have recently sparked the interest of marketers. They are now paying close attention to trending engagement tactics that result in higher conversion rates. That being said, it’s not easy to launch a nurture campaign. A best practice would suggest to run a pilot nurture campaign that we will define as a “nurture engine” […]
Every 20 to 30 years Retail goes through a seismic change that transforms the way in which we engage and service our customers. There was the shift away from the 1-on-1, highly consultative sales in the early 60s to the world of big-box and multi-category retailing, followed by the e-tailing, commoditizing dynamic that emerged with […]
This happened to me. While driving home from work, I realized I had nothing for my wife’s birthday the next day. I stopped at her favorite store hoping to walk out with an acceptable present. My hopes were not high. A pleasant sales associate greeted me and asked if I needed help. Within five minutes, […]
Marketing spend is on the upswing as the economic outlook and other key metrics trend up. One interesting statistic in the latest CMO survey, which indicates that marketers expect to spend more on marketing analytics. Current analytic spend is 7.1% of total marketing budgets and is projected to be above 12% over the next three […]
Content Marketing was the biggest buzz-term in Marketing in 2013 and by the looks of it 2014 is no different. However, whereas as in 2013 organizations were primarily focused on creating an array of content, in 2014 they need to focus their efforts on creating engaging content. After all the infographics, whitepapers, e-books, newsletters, webinars, […]
I was recently at a lunch forum with over 20 sales and marketing executives from a variety of industries and the topic of connecting marketing and sales came up. So did the interest level. The lunch event was over-capacity and included a great cross section of Fortune 1000 and emerging high growth companies across a […]
The Ultimate Guide to the New Buyer’s Journey – Part 3: Prevent Customer Detours Through Digital Engagement We established in Part 1 that digital and online channels are playing a significant role in the new buyer’s journey. Organizations need to create digital strategies for multiple digital channels, including but not limited to, SEO, Social Media, […]
B2B Customers have clearly changed how they conduct their buying process. Their expectations have changed as it relates to their process of evaluating product or service options, self-educating, participating in decision making groups, and ultimately deciding on and making a purchase. Customers now spend significantly more time doing on-line research, they expect to be served […]
The Ultimate Guide to the New Buyer’s Journey – Part 2: Does Your Segmentation Lead the Way? Part of the power of the new buying behavior is the opportunity associated with the millions of touchpoints which customers make with your online platforms. This data (when integrated and married with social, CRM, and transaction history) can […]
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