Today’s typical buyer journey was best described as, “…a big bowl of spaghetti,” at the Gartner Sales and Marketing Conference in Las Vegas. Thanks to constant innovation in digital and mobile technology, buyers now have the freedom to self-serve by researching information online and engaging with industry analysts, SMEs, and other influencers. The real game-changer […]
Looking back at the top 5 blogs of 2018 validates our observation that there is still a significant amount of friction in the Go-to-Market models in the Financial Services industry today. Incumbent FI’s must become much more agile at identifying those friction points, and leveraging a combination of data and insight, analytics, content and technology […]
I had the opportunity over the Holidays to reflect a bit on our Financial Services client experience over the past year, and to think ahead to some of the key industry Go-to-Market challenges we see for 2019. I went through our blogs for 2018 to see which were the most popular and looked for themes […]
At the AWS re:Invent conference a few weeks ago, AWS CEO Andrew Jassy made a major announcement outside the norm for the public cloud behemoth. Jassy said AWS would begin taking on traditional data center hardware vendors with its on-premises service AWS Outposts. One response called this AWS’s “boldest effort yet” to challenge legacy data […]
Every organization understands the importance of offering consistent products and services, but most don’t understand the role content can play in delivering a consistent customer experience. Consistency encourages regularity and reliability, which in turn makes customers feel safe and open to building a long-term relationship with you and your product or service. A study by McKinsey […]
“Where will our growth come from over the next three years?” Every strategic planning cycle should start with some variant on that question. What sounds simple is in fact one of the most complex and fraught decision executives have to make, year after year. In this case, we’re leaving the product side out of the […]
NOTE: This is part of a blog series entitled, “The Six Chapters of the Social Insights Story.” You can read the intro here. All of us know what it’s like to drive at night in a dense fog. Given the obscurity and lack of clarity in front of us, we use various bits of information to help […]
Private equity firms have changed the competitive landscape of every industry. From funding private companies with disruptive technologies (e.g. Uber) to taking legacy public companies private (e.g. Dun & Bradstreet), PE-backed competitors focus on creating breakthrough go-to-market strategies….quickly. But do PE-backed leadership teams view Sales & Marketing any different than traditional firms? The short answer: […]
The SMB B2B Payments market is heating up as the digital revolution continues to ripple through the Financial Services marketplace. The B2B payments market for the Small and Midsize Business segment (up to $1B in revenue) is expected to grow to $9.06 Tr by 2020 – a CAGR of 4.2% from its 2014 base of […]
It may be too late to declare “let the battle begin!” between Microsoft and Salesforce.com to own the hearts and minds of sellers and marketers across the globe, but the rivalry may have just quietly entered a new and epic Clash of the Titans phase. What Microsoft Just Did Last month, Microsoft unveiled a critical […]
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