Inside the Mind of the Benefits Buyer: Lessons from Open Enrollment 2020
During the 2020 open enrollment season, carriers, brokers, companies, and employees had to navigate new HR and administration technologies, a complex and diverse product landscape, and steadily increasing prices. Some carriers and brokers had real wins—and others struggled to win over buyers. Access our on-demand webinar for lessons from open enrollment 2020, including themes dominating the group benefits discussion.